Terms of Service

Last updated: March 24, 2025

1. Acceptance of Terms

These terms of service ("Terms") constitute a legally binding agreement between you and Scaffix ("we," "our," or "us") regarding your use of our website, products, and services. By accessing our website, requesting a quote, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Scaffolding Services

Scaffix provides professional scaffolding services, including design, installation, maintenance, and dismantling of scaffolding structures for residential, commercial, and industrial projects.

All services provided by us are subject to these Terms and any additional terms in your specific service agreement or contract.

3. Quotations and Service Agreements

All quotations are valid for 30 days from the date of issue unless otherwise stated. A binding agreement is formed only when you accept our quotation in writing and we confirm the booking of our services.

We reserve the right to amend our quotation if:

• The information provided by you was incomplete or inaccurate.
• The scope of work changes from what was originally quoted.
• Site conditions differ from those described or anticipated when the quotation was provided.
• Additional work becomes necessary for safety or compliance reasons.

4. Payment Terms

Payment terms will be specified in your service agreement. Unless otherwise agreed in writing:

• A deposit may be required before work commences.
• Invoices are due for payment within 14 days of the invoice date.
• For long-term projects, we may issue interim invoices at regular intervals.
• If payment is not received by the due date, we reserve the right to charge interest on overdue amounts at a rate of 4% above the base rate of the Bank of England.

5. Your Responsibilities

You agree to:

• Provide accurate and complete information about your site and requirements.
• Obtain and maintain all necessary permissions, consents, and licenses required for the services.
• Ensure reasonable access to the site and adequate working space for our personnel.
• Not interfere with or modify our scaffolding structures without our written permission.
• Immediately report any damage to or concerns about our scaffolding.
• Notify us promptly if the scaffolding is no longer needed.

6. Health and Safety

We prioritize health and safety and comply with all relevant regulations. You agree to cooperate with us in maintaining a safe working environment and to inform us of any specific health and safety requirements or hazards at your site.

Only authorized personnel may use or modify our scaffolding. Unauthorized use or modification may compromise safety and will void our liability for any resulting damage or injury.

7. Liability and Insurance

We maintain appropriate insurance coverage for our services. Our liability is limited to:

• The direct cost of rectifying defective work.
• Damage directly caused by our negligence.
• The value of the contract, unless otherwise required by law.

We are not liable for:

• Indirect or consequential losses, including project delays or loss of business.
• Damage caused by your actions or failure to follow our instructions.
• Issues arising from unauthorized use or modification of our scaffolding.
• Damage due to adverse weather conditions beyond our control.

8. Cancellation and Termination

If you wish to cancel a confirmed booking, cancellation fees may apply as follows:

• Cancellation more than 7 days before the scheduled start date: No fee
• Cancellation between 2-7 days before the scheduled start date: 25% of the total fee
• Cancellation less than 48 hours before the scheduled start date: 50% of the total fee
• Cancellation after work has commenced: Full payment for work completed plus 50% of the remaining contract value

We reserve the right to suspend or terminate our services if:

• Payment is not received according to the agreed terms.
• Site conditions are unsafe.
• You breach these Terms or your service agreement.

9. Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause beyond reasonable control, including but not limited to acts of God, severe weather, natural disasters, pandemic, industrial action, war, terrorist activity, or civil commotion.

10. Intellectual Property

All intellectual property rights in our designs, plans, methods, and documentation remain our property. You may not copy, reproduce, or share these without our written permission.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Amendments to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact us: